Your frontline staff has the power to make
or break your Customer Delight strategy.
Do you fancy your staff to:
• Get Ideas on how Customer Delight can benefit them, their customers and your company;
• Read compelling examples;
• Receive practical tools;
• Get inspiration for further delighting actions;
• Find “Intelligent” advice;
• Learn about their own delight skills;
• Discover references for interesting sites on the subject?
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